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Esso Longford 20 Years’ Later
Gas Disruption – Losses Claimed
Public Utilities – Policy Response
Underinsurance - What is it?
Underinsurance - Property?
Underinsurance - Business Interruption?
Ten Tips to Improve the Claim Experience
Is It a Tornado?
When is a Storm Not a Storm?
Some Like It Hot
The Time Machine
Time is of the Essence
GST & Claims
The Scene - Edmunds Essentials
The Property Damage Claim
The Business Interruption Claim
NSW - Wettest in 25 Years!
The Plan - Industrial Special Risks (ISR)
The Recipe - Policy Wording
History of Losses
Q&A With Claim Solutions
Lindt Cafe & Terrorism Pool
The Insurance Landscape
The Simpson Desert - Indemnity
The Pacific Ocean - Quantum
The Human Psyche - Attitude
Declared Value on Gross Profit - DIY Tips
Sub-limit on Additional Costs - DIY Tips
Sub-Limit on Claim Preparation Costs - DIY Tips
Reinstatement - What Does It Mean?
What is Gross Profit?
What is an Increased Cost?
What is a Saving?
Benefits of Appointing a Claims Preparer
Would you board the Titanic?
Would Perform Hamlet Without a Script?
Underinsurance & Business Interruption.
Recovery of Uninsured Losses.
New Website Launch.
Frequently Asked Quetions.
Cyclones & Fires!
ISR Road Trip.
Cause - The Amber Light.
Damage - The Green Light.
Exclusions - The Dead End.
Provisos - The Roundabout.
It's Not the Amalfi Coast.
Importance of Accurate Reserves.
Odd Spot - Meteor Impact!
From Calamity to Claim.
Australian Natural Disasters.
A World Without Insurance.
Get Your Cover Right – Flood Versus Storm.
Avoiding Under Insurance.
Insurance Policies and Claim Professionals.
What A Time It Has Been!
Five Keys To Claims Success
The Underinsurance Clause – What Is It?
The Underinsurance Clause – Why DoesIt Exist?
Ten Ways to Improve the Claim Experience
Choosing A Claim Preparer
Odd Spot – Ushci the Angry Cow
Earthquake – Christchurch
Earthquake – Checklist
Other Earthquakes in New Zealand
Earthquakes in Australia.
Still Cleaning Up Catastrophies
Extra Cost of Reinstatement
Cessation of Business
Texas- How Lucky We Are
Joe Willis Wins Claims Scholarship
Ten Ways to Improve Claims
Lock Up the Great Dane
Earthquakes & Tsunamis
Importance of Documentation
Five Good Reasons For Prompt Payments
Odd Spot - Snakes Alive!
Bushfires – Immediate and Short Term Impact
Bushfires – Long Term Impact & Rejuvination
Odd Spot – One Hot Dog
Non Insurance of SMEs
Queensland's Windy History
Deyrolle Taxidermy Case Study
Odd Spots - Merry Christmas
Melamine Baby Milk Contamination
iPod Lithium-ion Batteries Overheat
To Recall or Not To Recall
Product Recall Case Study
Odd Spots - A Funny Thing Happened On the Way To...
Gas Disruption - Western Australia
Fire in a Coal Mine - Not so Unusual!
Gross Profit Versus Gross Revenue
Odd Spot -Indiana Jones & The Temple of Doom
Queensland - And The Drought Breaks.
Claims & Catastrophes - Spare a Thought For.....
Risk Management - By Sid Levett
Odd Spot - Impact by Falling Cow!
Choosing a Claim Preparer
The Benefits of Using a Claim Preparer
Odd Spot – Fire Prediction
Equine Influenza - Insurance Impact
The Lady Cutler - Engine Failure
New York Explosion - A Case Study
Odd Spot - The fire that wouldn't go out
Sinkhole in Guatemala, South America
Mud Volcano in Sidorarjo, East Java, Indonesia
Floods in England, United Kingdom
Tornado in Taranaki, New Zealand
Erosion in Shishmaref, Alaska
Earthquake in Gizo, Solomon Islands
Uschi the Angry Cow
Global Warming -
What's Covered & What's Not?
Replacement & Reinstatement –
What does it mean?
Climate, Sony Lithium-ion Battery Recall
Product Recall in Australia
Stock Damage and Claims
Climate, Claims and Premium Change
An Interview with An Insured
The Stock Reconstruction
Hazards of a Tanning Salon
Material Damage - Additional Benefits
Business Interruption - 15 Top Tips
Physical, loss, destruction or damage
Something's fishy in Lake's Entrance
Bird flu and infectious diseases
Stock and progress payments
From Tornadoes to Cyclones
Lady (Sonia) McMahon's Burning Boa
Departmental Clause - A Case Study
The Risk of the Wheelie Bin
The Earthquake Risk
Like a War Zone
Of Cockroach Bombs and Pilot Lights
Always Check the Bill
Anatomy of an Indemnity Period
Flood or Storm
Fires & Hotels
Implications of a softening Market
Risks & Shopping Centres
House of Wax
Termination of Business Interruption Cover
Olympics and Insurance
The Importance of Business Interruption cover
The Parties to a Claim
Accuracy of Reserves
Documentation to Support a Claim
Property in Care Custody and Control
Water Damage - Business Interruption Issues
Melbourne Storms December 2003
Underinsurance - mid term review
Acts of God
Moomba's New Year Crisis
Terrorism Insurance Act 2003
Odd Spot - Break out the Candles!
Reinstatement - "Do & Charge" or "Tender"?
Promptness of Progress Payments
Underinsurance & Business Interruption
Claims Conflict & Independence
The Indemnity Period
Underinsurance - Mid Term Review
The Art of Communication
Severe Acute Respiratory Syndrome (SARS)
Property - Extra Cost of Reinstatement
The Schedule of Insurance
The Dreaded Time Deductible
Chairlift & General Area Damage
Business Interruption from Burglary
Claim Preparation Costs - What is covered?
Recovery of Uninsured Losses
The Hard Market – Impact on Claims
Trends – Impact on a Claim
Dynamite Denim – Salvage Sale Clause
Fidelity Guarantee – Case Study
The Importance of Being Earnest – Documentation
Economic Loss – Case Study
In Whose Interest – Interest and Claims
But our Deductible is Too High – Incident and Aggregate Deductibles
Privacy and Claims
GST, Claims & Cash Flow
Fire Can Strike Twice
What Can Go Wrong Will Go Wrong
Dual Basis Payroll
Perhaps We’re in for a Drought
To be Covered or Not – Loss Minimisation
Payroll – 100% or Dual Basis
Extra Costs Times Three
When is a Claim Finished